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Learn to activate or deactivate Adobe applications.
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Activation validates your software license to prevent fraud and abuse of Adobe products and services. The activation process sends information to Adobe at various times, such as at download, installation, uninstallation, serialization, launch, and during update checks for Adobe software. Adobe may also use this information to provide you with license renewal options and to help us understand how you use our products.
Note:
Java 1.5 virtual machine download. Java for macOS 2017-001 installs the legacy Java 6 runtime for macOS 10.13 High Sierra, macOS 10.12 Sierra, macOS 10.11 El Capitan, macOS 10.10 Yosemite, macOS 10.9 Mavericks, macOS 10.8 Mountain Lion, and macOS 10.7 Lion.This package is exclusively intended for support of legacy software and installs the same deprecated version of Java 6 included in the 2015-001, 2014-001, and 2013-005 releases.Quit any Java applications before installing this update.See for more details about this update.See for information about the security content of this update.Keep your software up to date. If you need Java, download the latest version of Java for OS X directly from Oracle.
Activation stores information about your license in encoded form on the system hard drive of your computer. Application versions prior to Creative Cloud 2019 store this information in a shared Adobe directory. Applications version Creative Cloud 2019 or later store this information in per-user OS secure storage using credential entries whose names start with Adobe at the following locations:
Find out how to activate (or sign in to) and deactivate (or sign out of) Adobe applications such as Photoshop, Lightroom, Acrobat DC, and Photoshop Elements. Activation connects an app to a valid user license. Find information on activating products for Creative Cloud, Acrobat DC, and CS6 and earlier. An Enterprise Term License Agreement (ETLA) is ideal for larger deployments across centralized organizations. Get cloud and desktop offerings and budget predictability over a three-year term, with one annual payment due on the same date each year. Adobe Captivate 2017 release: Adobe Captivate 9: Immersive learning with VR experiences. Mar 23, 2018 We are planing to build a team of 3 developers for an upcoming 3 elearning projects. I am not sure at the moment on what pricing plan and license program to buy. I am considering to buy the Full license which cost $1,225.47 usd. One captivate for each developer's machine. Developer's will use their own personal laptop.
- macOS: Login keychain
- Windows: Credential Manager
Deactivation disconnects an application from a valid user license. Once deactivated, you can reactivate at any time, if you choose. You do not need to uninstall an application from your computer to deactivate it. Uninstalling an application does not necessarily deactivate its license.
A single license for Adobe software lets you install an application on two computers—for example, at home and in the office. If you want to install the software on a third computer, first you must deactivate one installation of the application. Here’s how.
Note:
Deactivation removes any information about your license (see above) stored on your computer.
- Make sure your computer is connected to the internet.
- Open the application you want to activate or deactivate.
- Find the app or suite in the table below, and then use the Help menu command provided to activate or deactivate your app.
Note:
You can also deactivate your account from Adobe.com.
Product | Help menu command to activate | Help menu command to deactivate | Notes |
---|---|---|---|
Creative Cloud app versions Creative Cloud 2019 and later | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Licensing errors | Creative Cloud 2019. |
Creative Cloud app versions Creative Cloud 2018 and prior | Help > Sign In | Help > Sign Out (your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat DC | Help > Sign In | Help > Sign Out(your Adobe ID) | For instructions, see Activate and deactivate Creative Cloud apps. For issues, see Troubleshoot Creative Cloud activation errors. |
Acrobat XI, X | Help > Activate | Help > Deactivate* | Adobe Acrobat XI and X activate automatically as soon as the software detects an internet connection. To activate Acrobat manually, use the Activate command. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 6 | Help > Activate | Help > Deactivate* | Activate your software within the first seven days of use. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 5 | Help > Activate | Help > Deactivate* | Creative Suite 5 apps activate automatically as soon as the software detects an internet connection, or the software prompts you to activate it during installation. For issues, see Activation and deactivation troubleshooting. |
Creative Suite 2 & 3 Acrobat 7, 8, & 3D Audition 3 | N/A | N/A | Our aging activation servers for earlier versions of Acrobat and Creative Suite (CS) applications had to be retired. Without the activation servers, these applications display an activation or connection error when trying to verify a license. To install a version that doesn't require activation, see either Error: 'Activation Server Unavailable' | CS2, Acrobat 7, Audition 3 or Activation or connection error | CS3, Acrobat 8. |
FrameMaker RoboHelp TCS | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Photoshop Elements Premiere Elements | Help > Sign In | Help > Sign Out | The product activates once you start it for the first time after entering the serial number. For help finding the serial number, see Find your serial number or redemption code. |
Flash Player Acrobat Reader Shockwave Player | N/A | N/A | You don’t need to activate these products. |
Hp laserjet 3390 driver download. * Choose one of the following options to deactivate Acrobat XI, X, Creative Suite 6, and Creative Suite 5:
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Find your serial number or redeem your redemption code
Some products require you to enter your serial number before you can start using your product. If your product came with a redemption code, you use it to obtain your serial number.
- For information in finding the serial number, see Find your serial number.
- For information on using a redemption code, see Redemption code help.
Note:
Creative Cloud apps do not require serial numbers. If you are asked to enter a serial number when you start a Creative Cloud app, it is an error. See Troubleshoot when Creative Cloud apps ask for serial number for information to resolve the issue.
You can install and activate your individual app on up to two computers or devices, but you can use it on only one at a time. See On how many computers can I use my subscription or app?
If you want to install your product on a new computer, you need to first deactivate it on one of the computers. Once deactivated, you can then install the product on your new computer.
If the computer on which you installed the product is no longer available, contact us to update the activation information in the system. Once the information is removed, you can install the product on a new computer.
Running into a problem? See Troubleshoot Creative Cloud activation errors.
The following types of information may be sent to Adobe during activation:
- Unique IDs (generated by Adobe) specific to your machine and to the license you have purchased for the software. These IDs cannot be used to locate your machine or identify you personally.
- Your Adobe ID, if you have logged in to Adobe as part of the installation, update, or use of the Adobe software. The Adobe ID personally identifies you, and links to all information that you have provided to Adobe while creating or using your Adobe account. If you or your company uses an administrator or other authorized party for the foregoing, Adobe may also receive the Adobe ID of that party.
Adobe Captivate License Cost
- Serial numbers associated with the installed product licenses
- Product name and version number; license type purchased
- Version of End-User License Agreement associated with the software
- The number of times you have launched an Adobe application since the last activation, for each application that is associated with the product license
- Operating system type and version
- Locale (language dialect and writing system) in use
- Local machine time (including time zone)
- Machine name
- MAC address
The IP address assigned to you by your Internet service provider is received by Adobe as part of the process of sending the activation data to Adobe.
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Adobe Captivate 2017 User Guide
Features | Adobe Captivate 2019 release | Adobe Captivate 2017 release | Adobe Captivate 9 |
Immersive learning with VR experiences | ✓ | ||
360⁰ learning experiences | ✓ | ||
Live device preview | ✓ | ||
Fluid boxes 2.0 (Enhanced) | ✓ | ||
CSV question import template | ✓ | ||
PowerPoint to mobile learning | ✓ | ||
Interactive videos | ✓ | ||
Automatic chroma key effects | ✓ | ||
Smart video recording - Webcam + Screen | ✓ | ||
Automatic device preview | ✓ | ||
Overlay slides | ✓ | ||
Fluid boxes | ✓ | ✓ | |
Adobe Typekit integration | ✓ | ✓ | |
Responsive sliders | ✓ | ✓ | |
Device-specific previews | ✓ | ✓ | |
Auto-migrate from non-mobile to mobile | ✓ | ✓ | |
Responsive text support | ✓ | ✓ | |
Customizable closed captions | ✓ | ✓ | |
Responsive themes | ✓ | ✓ | ✓ |
Shared advanced actions | ✓ | ✓ | ✓ |
Responsive motion effects without programming | ✓ | ✓ | ✓ |
Adobe Captivate Draft** | ✓ | ✓ | ✓ |
Multistate objects | ✓ | ✓ | ✓ |
Asset store | ✓ | ✓ | ✓ |
Adobe Stock integration | ✓ | ✓ | ✓ |
Interactive slide shows with multistate objects | ✓ | ✓ | ✓ |
Multistate support for drag-and-drop interactions | ✓ | ✓ | ✓ |
In-product LMS preview | ✓ | ✓ | ✓ |
iOS device capture | ✓ | ✓ | ✓ |
Knowledge check questions | ✓ | ✓ | ✓ |
SVG support | ✓ | ✓ | ✓ |
Publishing to Adobe Captivate Prime and other LMSs | ✓ | ✓ | ✓ |
Multiscreen responsive eLearning authoring | ✓ | ✓ | ✓ |
Intuitive UI | ✓ | ✓ | ✓ |
Best-in-class screen capture | ✓ | ✓ | ✓ |
Multidevice previews | ✓ | ✓ | ✓ |
Geo-location support | ✓ | ✓ | ✓ |
Gesture-enabled mobile learning | ✓ | ✓ | ✓ |
Native support for HTML5 objects | ✓ | ✓ | ✓ |
MinMax object sizing | ✓ | ✓ | ✓ |
Relative smart positioning of objects | ✓ | ✓ | ✓ |
Retina display support | ✓ | ✓ | ✓ |
Colors and effects | ✓ | ✓ | ✓ |
Native app publisher~ | ✓ | ✓ | ✓ |
Popup blocker | ✓ | ✓ | ✓ |
Device-aware eLearning delivery | ✓ | ✓ | ✓ |
Best-in-class HTML5 publishing | ✓ | ✓ | ✓ |
Themes | ✓ | ✓ | ✓ |
Enhanced interactions library | ✓ | ✓ | ✓ |
Multiformat publishing | ✓ | ✓ | ✓ |
Responsive drag-and-drop interactions | ✓ | ✓ | ✓ |
Accessibility support | ✓ | ✓ | ✓ |
Audio-video support and synchronization | ✓ | ✓ | ✓ |
Comprehensive quizzing | ✓ | ✓ | ✓ |
Multiple question types | ✓ | ✓ | ✓ |
Equation editor | ✓ | ✓ | ✓ |
Right-to-left language support | ✓ | ✓ | ✓ |
Social media engagement | ✓ | ✓ | ✓ |
Roundtripping with Microsoft PowerPoint | ✓ | ✓ | ✓ |
High-definition screencast | ✓ | ✓ | ✓ |
Actors | ✓ | ✓ | ✓ |
Customizable smart shapes | ✓ | ✓ | ✓ |
Pretest and branch-aware quizzing | ✓ | ✓ | ✓ |
Comprehensive scoring | ✓ | ✓ | ✓ |
Remediation | ✓ | ✓ | ✓ |
Professional project templates | ✓ | ✓ | ✓ |
Master slides | ✓ | ✓ | ✓ |
Object styles | ✓ | ✓ | ✓ |
Text to speech | ✓ | ✓ | ✓ |
Rollover slidelet, images, and captions | ✓ | ✓ | ✓ |
Scenario branching | ✓ | ✓ | ✓ |
Support for right-clicking in simulations | ✓ | ✓ | ✓ |
Auto-text captions | ✓ | ✓ | ✓ |
Table of contents and aggregator | ✓ | ✓ | ✓ |
Text enhancements | ✓ | ✓ | ✓ |
Pan and zoom support | ✓ | ✓ | ✓ |
Customizable skins | ✓ | ✓ | ✓ |
Randomized quizzing and question pools | ✓ | ✓ | ✓ |
Roundtripping with Adobe CC | ✓ | ✓ | ✓ |